Shipping
Wherever you are in the world, we prepare your orders for shipment within 3 business days. Our global delivery takes between 4-10 business days. We partner with UPS and FedEx to ensure prompt delivery, usually within 2-7 business days. Please note that local customs and duties may apply based on your country's regulations.
Returns
Custom-Sized Wallpaper Orders
Custom-sized wallpaper orders cannot be returned, except in cases of damage during transit or incorrect delivery. Please double-check all details before placing your order.
Damaged or Incorrect Items
If your item arrives damaged or if you receive the wrong product, contact us within 3 days. We will arrange for a replacement or refund and cover the return shipping costs.
Return Eligibility
To be eligible for a return or exchange, the item must be in its original condition, unused, and undamaged. It should be returned within 30 days with all packaging, tags, labels, and accessories intact.
Return Process
Contact our customer support team to initiate a return. We will guide you through the process. Please securely pack the item and ship it back to us using a reputable courier service.
Refunds and Exchanges
Once we receive and verify your return, we will process your refund or exchange within 7 days. Refunds will be issued to the original payment method. Exchanges will be shipped to you at no additional cost.
